Customer Service Center

DMP® Policies

If you pay for your DMP® insurance with your mortgage payment,
click here

If you pay your insurance premium directly to ACE USA,
click here

You can contact us to file a claim or speak to a licensed customer service representative at 1-800-234-7354 Monday through Friday 9:00 AM to 7:00 PM Eastern Time.

DMP Plus® provides the following additional benefits:

A monthly emergency cash amount
A second deductible reimbursement for household contents losses
Accidental lockout reimbursement
If you purchased DMP Plus®, click here for the endorsements

Press Release and
News Articles

Top Ten Disaster Protection Tips for Homeowners

ACE Support for Relief Efforts in U.S. Gulf Coast Region and Pakistan